Shipping policy

SHIPPING POLICY

Thank you for shopping with Merryglow.

Processing Time
Orders typically require 2–4 business days to process before dispatch. Business days exclude weekends and public holidays.

During periods of high demand, processing may take longer. We will communicate material delays affecting your order.

Estimated Delivery
Standard delivery typically takes 7–14 business days after processing. Delivery times are estimates and may vary depending on the destination, customs procedures and carrier delays.

Processing time is additional to delivery time. For Christmas or other date-sensitive purchases, please allow enough time for both processing and delivery. Arrival by a specific date is not guaranteed unless expressly stated at purchase.

Tracking
Once your order ships, we will send a dispatch confirmation and tracking information when available.

Destinations and Shipping Charges
Available destinations, shipping methods, charges and any free-shipping eligibility are displayed at checkout before payment.

Delivery Address
Please provide an accurate and complete delivery address. If you need to change your address or order details, email merryglow26@outlook.com promptly. Changes may not be possible after dispatch.

International Orders
Customs duties and import taxes may apply to international shipments. Charges not collected at checkout may be payable by the recipient, subject to applicable law and the disclosures provided at purchase.

Lost or Damaged Shipments
If your package is missing, arrives damaged or is marked delivered but cannot be located, contact merryglow26@outlook.com with your order number. We will investigate and help arrange an appropriate resolution.

Questions
For shipping assistance, contact merryglow26@outlook.com.